Stone Mantel Experience Strategy Blog
The Role of Experience Strategy in an AI World
Artificial Intelligence Needs Experience Strategy Too
If you look at most of the writings about artificial intelligence today, you will find that the focus is primarily on the impact that AI will have on companies and employees. Clearly how we do our work will change as these very impressive platforms roll out. Companies will employ AI to help them increase productivity, simplify processes, move complex tasks from workers to robots, and on and on. Lots of empowerment. Lots of disruption.